Contact Details

Based in Auckland

FSP Number: FSP1003681

Services Offered

Mortgages

Available for in-person meetings and video consultations nationwide.

Availability

Monday8:30am - 7:00pm
Tuesday-Friday8:30am - 6:00pm
Saturday-SundayAppointments available upon request

Get to Know Christiana

What inspired you to become a Mortgage Broker?

Over the years of dealing with advisers for my own mortgages I found that there didn't seem to be enough education on how the mortgage process worked.

What is the best part of being a Mortgage Broker?

Problem solving! Finding ways to help my clients achieve their goals.

How would you sum up being a Mortgage Broker in three words?

Helpful, Strategic & Attentive.

If you were Prime Minister for one day, what would you do?

Prioritize financial education in schools to improve literacy, then focus on addressing the mental health crisis and child poverty.

If you could have dinner with any three people (alive or dead), who would it be?

My grandparents on my father's side and my 18-year-old self to offer guidance.

If you weren't in Mortgage Broking, what would you do?

Maybe a Virtual Assistant? I love organising things and making life easier for people, with the added bonus of being able to work from anywhere in the world.

What Clients Say

We had an amazing experience working with Christiana! As first-time homebuyers, we were nervous about the whole process, but she made everything feel so smooth and manageable. Her communication was excellent - she kept us informed every step of the way and was always quick to respond to any questions we had. She's incredibly efficient, hardworking, and clearly knows her stuff. Thanks to her, we're now in our first home, and we couldn't be happier. Highly recommend!

Olivia T.

Had a great experience working with Christiana in securing and structuring my mortgage. She was responsive and knowledgeable throughout and it just made the whole experience really easy. Couldn't recommend highly enough for anyone looking for expert mortgage advice!

Alex Brayne

Christiana has been amazing to deal with from start to finish assisting us in the process of getting a mortgage. She made everything feel so easy for us and explained everything really clearly. I would highly recommend Christiana.

Andrew Rowe

Christiana helped us buy our first home in Auckland and we couldn't have done it without her! We found her so knowledgeable and non judgmental when it came to budgeting advice and arranging our finances. Our lawyer even commented on the clever way we had out interest rate structured. As a person who has next to no knowledge about property etc, I was so grateful to have Christiana's expertise through the whole process. Would recommend her to anyone!!

Danielle Hodgkinson

Can't recommend Christiana highly enough! From the very beginning she has been so helpful and proactive. I'm very impressed that she always made time to respond to any questions promptly no matter the time/day. Thank you so much for your amazing service and genuine care, you have made the entire experience smooth and stress free.

Keti Juba

We had such a positive experience with Christiana as our advisor. We had a lot of discussion and queries on best way to structure our mortgage over months of searching for our new home, she always replied quickly and was super helpful for us. Very grateful for her support and guidance (as well as putting up with all of my emails with random questions that popped into my head!) - highly recommend working with her!

Marti Brett

Christiana was extremely knowledgeable and helpful, especially for us as first home buyers. She was easily contactable and always made the extra effort to check in and provide us with the best options available. We recommend her highly to anyone seeking assistance as she made the process as clear and smooth as possible.

Sophie Rowland

Christiana was an amazing support and soundboard. Constant communication and reassurance in a time of uncertainty. Nothing was too much and it was never too late to call. Would definitely recruit her services again. Thanks, Christiana!

Henry McLaughlin

Ready to Chat with Christiana?

Get in touch today for a free, no-obligation consultation about your mortgage needs.

Regulatory Information

Christiana Pollock provides regulated financial advice under The Mortgage Lab NZ Limited FAP license.

Financial Services Provider number: 587228

Individual FSP: FSP1003681