Back to Advisers
Fran Crouch

Fran Crouch

Mortgage Adviser

Book a Time
Start Application

If your application includes personal information about a spouse, partner, co-borrower, guarantor, or another person, please only provide it where you are authorised or it is otherwise appropriate. Mortgage Lab may notify that person in accordance with the Privacy Act 2020.

CallEmail

Contact Details

Based in Auckland

FSP Number: FSP1006689

Services Offered

Mortgages

Available for in-person meetings and video consultations nationwide.

Availability

Monday-Friday8:00am - 8:00pm
Saturday-SundayAppointments available upon request

Get to Know Fran

What inspired you to become a Mortgage Broker?

I could see how complicated the process can be to get a mortgage directly with the bank, lots of 'jargon', abundance of form filling and not to mention second guessing if you're getting the best possible rates and cash incentives from the bank! It doesn't need to be a scary process; I can help simplify the process, take the guesswork out of getting a mortgage and help you every step of the way.

What is the best part of being a Mortgage Broker?

Seeing dreams of home ownership become reality, nothing tops this!

What have you found to be the most challenging aspect?

The most challenging aspect of being a Mortgage Broker is keeping up with the mad rush to settle the last week before Christmas but extremely exciting at the same time!

What is your most memorable client experience?

Helping clients who lost their home due to unforeseen circumstances purchase a new residence and generate income for extended family members - a double celebration.

How would you sum up being a Mortgage Broker in three words?

Gratifying – Humbling – Enjoyable.

If you were Prime Minister for one day, what would you do?

Donate more money toward child poverty.

If you could have dinner with any three people (alive or dead), who would it be?

My mother, my sister, and Patrick Swayze.

If you weren't in Mortgage Broking, what would you do?

Work as a Teacher.

What Clients Say

We just wanted to say a heartfelt thank you for all your incredible support, advice, and hard work throughout our journey of buying our first home. Your guidance made the process what it needed to be, from Ewards to a Royal home (hehehe), and we truly appreciated your patience and expertise every step of the way. It meant a lot to have someone so knowledgeable and approachable helping us navigate everything. Especially when we were neck in neck with Edwards, that definitely tested us on another level, and without your advice we would've been living in regret right now, and fo that we are truly GRATEFUL! We're really excited to settle into our new home and start decorating it as we go.

Daniella Aumua

I initially found Frances and her amazing work colleague Ro from a Facebook mortgage rates page, from the first minute we engaged I knew I'd made the right choice in a broker! Amazing prompt service, my needs were heard and met & I very much look forward to working with you on my financial journey moving forward. Thank you Frances!

Haley Fryer

Hi Fran, Thank you very much for your support. I confirm that I found you very helpful and diligent and appreciated your urgency in assisting us to get the best rates possible. Thank you for that!

Jeandre and Elsabe

"We would like to thank Fran for all the hard work she put into organising our mortgage. We were recommended Fran by Mortgage Lab, but she was by far very approachable, proactive, friendly, transparent and had a professional manner/ insight. Would recommend her services to anyone looking for a property to purchase" Thanks as usual Fran, and for all your hard work so far!!

Brian and Emma Jeong

Ready to Chat with Fran?

Get in touch today for a free, no-obligation consultation about your mortgage needs.

Regulatory Information

Fran Crouch provides regulated financial advice under The Mortgage Lab NZ Limited FAP license.

Financial Services Provider number: 587228

Individual FSP: FSP1006689