Laura Cates

“Laura was originally recommended to me by my sister. She hadn't personally used Laura as a mortgage adviser, but had such lovely things to say about her as a person. After working with Laura ourselves, I can absolutely see why. We couldn't have asked for a better person to guide us through buying and building our first home. Going into this process, we knew very little about mortgages, lending and everything else that comes along with buying a home. It can be incredibly overwhelming when you're making such a huge financial decision and don't know what you're doing. Laura made the whole process feel so much more manageable. She has been incredibly patient, kind and generous with her time. I had so many questions (and still do!), and Laura has always taken the time to answer them properly, explain things in a way we could understand, and never once made us feel like we were asking too much. She also went beyond simply arranging our mortgage. She connected us with people who could help with our KiwiSaver and insurance, neither of which we even knew there were specialist advisers for. We've learnt so much throughout this process and feel far more confident about our finances and the decisions we're making because of the guidance we've received. What I've appreciated most is that Laura genuinely feels like someone who is in your corner. For something that can be incredibly stressful and daunting, having someone knowledgeable, approachable and trustworthy guiding us through it has made such a difference. We are so grateful to Laura for everything she has done for us and wouldn't hesitate to recommend her to anyone looking for a mortgage adviser, especially if you're a first-home buyer and have no idea where to start. Thank you so much, Laura! ❤️”

“My husband and I were older clients of Laura. We never imagined that we would be in the situation of needing a reverse mortgage, and were totally unprepared for the process involved. Laura was warm, patient yet always very professional. Nothing was ever too much trouble and she never made us feel foolish for asking her to repeat information, or for asking questions. In fact she encouraged this. When our first application was unsuccessful, she willingly guided us through the second one. Even after we were then dealing with a representative of the company, she was prepared to help when I felt completely stressed and at a loss. She touched base from time to time to make sure that things were still on track for a good outcome. We feel very grateful for her assistance and knowledge and would not hesitate to recommend her to others in a similar situation.”

“My advisor Laura Cates was extremely efficient and had all the answers or options available to me. Nothing at all was a problem in getting me my loan, so greatly appreciated.”

“Laura did an incredible job when it came time for us to refix our mortgage. Her communication from initial consultation to signing off the paperwork was excellent, not to mention the great options for different banks and rates for terms that suited our needs at the time. Her facilitation of this process made my life easier, which is the most valuable part of this experience.”

“Laura was easy-going, down to earth person who treated us like humans and not a number. Laura knows her stuff, she asked what our goal really was and she delivered. Thank you so much Laura Cates”

“From the very first contact with Laura she was easy to talk to, kept things simple and professional. Laura was available to us all hours of the day and night with any questions or concerns we had. Emails and phone calls were regular and supportive. We are grateful to Laura for her expertise and relaxed approach. She was a pleasure and delight to work with.”

“Helpful , supportive and easy to talk to. Cheers Laura”

“Laura was so easy to understand exceptionally great at her job always there to help and so optimistic she has helped change my life not only myself but my partner and children”

“Laura was always available to discuss all questions I had. She made the information easy to understand. She connected us to the supporting agencies we needed to get our mortgage finalized and secured.”

“Great communication, really kept me in the loop as a first home buyer”