Roger Fairbairn

“Roger was fabulous to deal with. Endlessly patient and offering great advice every step of the way.”

“Roger is so prompt and find answers to al the tricky questions you may have. Super friendly and is my go to for all my mortgage needs. Highly recommended.”

“Working with Roger was an absolute pleasure. He made the entire process simple and stress-free, taking the time to explain every detail and find the best option for my situation. His professionalism, responsiveness, and genuine care made me feel completely confident throughout the process. I couldn’t be happier with the outcome and would highly recommend to anyone looking for expert mortgage advice!”

“Working with Roger was a pleasure and so easy. He is a great communicator and very responsive and throughout. He helped us every step along the way.Thankyou so much for helping us purchase our perfect family home!!”

“We’re incredibly grateful to Roger Fairbairn for guiding us through the process of securing our first home loan. From the very beginning, he was patient, thorough, and always willing to explain every question we had in detail. He helped us understand our options clearly, which made choosing the right mortgage plan much easier and less stressful. What really stood out was his willingness to take calls after business hours when we needed urgent advice—his dedication and professionalism made a huge difference during a time that can often feel overwhelming. Thanks to his support, we felt confident every step of the way. We highly recommend him to anyone looking for a knowledgeable and genuinely helpful financial adviser.”

“Me and my partner dealt with Roger who made the process of buying our first house smooth, super helpful and very informative 10/10 would recommend to any one looking to buy a house!”

“It is no exaggeration to say I don't know where we would be without Roger! Literally available round the clock and so much more helpful than our lawyer(s)! Made a stressful experience that bit more enjoyable. I cannot recommend him enough. So glad we found him!”

“Roger was incredibly professional, reassuring and worked hard to secure our mortgage. We are so grateful to Roger for allowing us to purchase our forever home.”

“I cannot recommend Roger highly enough. From the very beginning of the process, he took the weight completely off my shoulders. At a time when I was at my rock bottom, Roger not only delivered an exceptional deal, but he offered reassurance, clarity and a sense of calm that I desperately needed. It genuinely felt like I didn't do a thing as Roger handled every aspect of the process with real professionalism, efficiency and care. I am just so thankful and grateful for Roger. If you're looking for a broker that goes above and beyond, Roger is the one you want in your corner.”

“Roger was incredibly helpful in resetting my mortgage interest rate. He was friendly, professional, and provided excellent service that made the whole process simple and stress-free. Thanks to his support, I achieved a great result. I highly recommend Roger to anyone looking for mortgage advice or assistance!”

“Roger was a pleasure to work with, & was extremely patient & supportive with us as we navigated the journey of choosing a new home. Roger's approach is professional but very relatable, & he certainly went the extra mile & further in supporting us to achieve a great outcome. We would not hesitate in recommending Roger to anyone looking for great service & sound advice.”

“Roger was highly professional, courteous and a prompt communicator. He took time to understand our needs and provided sound advice that was clearly explained. It was evident he has a wealth of experience and the entire process ran smoother with his guidance. We wouldn't hesitate to engage with him again or recommend to others.”

“Roger was brilliant! He was hugely helpful throughout the whole process of buying our first home. As our circumstances changed, he was quick to update our strategy and kept us fully informed at every step. Roger was really easy to talk too, worked fast, and explained everything super well, so we learned a lot from him going through the process! We were based in Wellington and did everything remotely with Roger, which was really easy. Highly recommend!”

“Roger was very helpful and patient when I was looking for a house. He has guided me in the right direction. Thank you so much being really helpful!”

“Roger went above and beyond for my family. We couldn’t recommend him enough!! He was available all the time and made the process so easy”

“From day dot Roger made my experience easy, quick and stress free. It was already a difficult time with my splitting from my partner and having to then go through the process of buying him out of our house. But this time became a lot easier and put my mind to ease quite quickly with how fast Roger worked, communicated well and made sure I was always looked after and kept in the loop constantly. In the past I haven’t had the best experiences with others but Roger from the mortgage lab made this time a whole lot different and better for me. I’ll definitely recommend Roger to others as I think very highly of him and I was very happy with the outcome.”

“Roger was an absolute pleasure to work with. Prior to meeting with Roger, we had no knowledge behind us around purchasing a home and what steps needed to be taken. We we're not even looking at buying! Roger taught us more than we could have imagined, no question was a silly question and made us feel truly supported and backed till the very end. We now have our very own first home thanks to Roger; we are very appreciative to have worked with someone so efficient at his job. And extra thankful for his personal touch of going that extra mile for his clients. Thanks again Roger, it has been a pleasure.”

“Roger was amazing to work with. He explained things really well, was quick to respond and gave great advice, so I could make a timely decision with good results. I highly recommend him. Thanks Roger!”

“Roger, we can’t thank you enough for your support and guidance while refinancing our mortgage. Everything was explained so we easily understood and you worked with us to help us make the best decision to suit our needs. We appreciate everything you have done for us”

“Roger had great communication and made things as easy as he could for us, we really appreciate everything from Roger”

“Yes, prompt response to my questions. He provided various options and explained the pros and cons which helped me achieve my target”

“Roger was fantastic to work with. He made everything easy and really helped us work through the options and make decisions about what would work for us, despite lots of changes. In all honesty we would have been lost without him - he took the stress away! Can't recommend him highly enough. Thank you Roger!”

“I was extremely happy with everything that Roger Fairbairn from MortgageLab did for me. He was informed, polite and very professional in all his dealings. I would totally recommend his services to anyone.”

“A rare combination of friendliness, approachability, and professionalism. We have no hesitation in recommending Roger!”

“Roger was great to deal with. Personable, knowledgable, professional and always working in our best interests. He gave good support throughout the process and as a result we always felt in control during a high-stakes life moment.”

“Roger was terrific. Being relatively new to New Zealand there was lot that I didn't know about settlement & bank arrangements here which Roger explained for me to make sure that I understood everything I needed to. He managed my expectations and concerns (things move quickly here) all the way through & never flinched. Reassuring, thoughtful and professional. All highly appreciated.”

“Roger was fantastic to work with. He is very knowledgeable, thorough, and patient. His communication was prompt and he went the extra mile to answer our questions. We would highly recommend his services.”

“Roger was absolutely incredible to work with. He was easy to communicate with, answered all questions, made us feel at ease with all decisions. Kept us up to date every step of the way and worked really hard to get us into a good position to owning our first home. I have already been recommending him to my friends! Thank you so much Roger!”

“Roger was patient, knowledgeable, and thorough. I'd definitely look to him for guidance on any mortgage lending situation in the future.”

“Great service once again. Really helpful and explained scenarios in a no standard loan application.”

“Thanks to Morgage Lab and especially Roger Fairbairn - you were amazingly helpful and did a fantastic job securing my new mortgage! I can't recommend them enough :-)”

“Roger was honestly the absolute best! I was looking for the right house for well over a year and Roger was such a gem. My situation changed during that time through changing jobs and also what I was looking for, but Roger was always patient, helpful and made everything work perfectly. Having Roger's help in this process really removed a lot of stress and made things run smoothly. He got me a fantastic deal and was always available to answer questions when they arose. I wholeheartedly recommend working with him.”

“Roger is very good and understanding of us inexperienced non tech savory clients and was a great teacher as I filled in the forms required. I will be recommending his services and MortgageLab to friends and family.”

“Roger was a well informed, patient and quick communicator. We really appreciated his calm approach to sticky situations especially on the days when we needed it the most. There were times when he went above and beyond to make things happen quickly and he was always good at checking in with us along the way. I really recommend Roger to anyone looking to take on a mortgage and make that big step.”

“We had an incredible experience working with Roger on our journey to securing our first home. From our first meeting he instantly made us feel at ease. His expertise and knowledge in the mortgage industry were truly impressive. He patiently guided us through the entire process, explaining every step and answering all our questions with a genuine enthusiasm. His dedication and commitment to finding us the best possible mortgage option was unwavering. Thanks to his tireless efforts, we now have the keys to our dream home. We couldn't be happier with his outstanding service and highly recommend him to anyone in need of a mortgage broker. Thank you!”

“Roger did an amazing job. He's outstanding at his job. As a first home buyer, I was quite anxious about the entire process of buying a house. Roger made my anxiety disappear, guided me through the process with quality advise, checked in regularly with me and responded quickly to any questions I had. I couldn't have been happier how everything went. Thank you, Roger! Without you, I'd still be running around aimlessly looking for a house.”

“Roger was very helpful and always responsive to questions we had about the mortgage process. Coming from Australia there are some slight differences in the process and Roger was able to talk us through everything in a straightforward way making it easy to understand. He provided sound advice and found a solution that we were happy with. I wouldn't hesitate in recommending Roger to someone looking for the first or 3rd mortgage.”

“Roger did all the hard work us, he was always very professional and patient. Great attitude and was positive throughout the process. Would highly recommend him.”

“Roger was amazing and made our dream come true after being declined by another mortgage company who didn’t even give us a chance. Roger was prepared to put the extra time in and make it work for us. We are now comfy, happy and secure in our first home. Thank you for making our dream come true.”

“Thank you very much was awesome”