Susan Wu

“Susan was extremely professional and efficient from start to finish. She consistently returned my calls promptly and took the time to ensure I fully understood each stage of the process before moving forward. She was patient, thorough, and always provided sound advice. Susan clearly and concisely explained every document and step involved, and was impressively prompt in sending through all necessary paperwork. Thanks to her, my first home-buying experience was smooth and stress-free. I couldn’t have asked for a better advisor, and I would absolutely choose to work with her again for any future property purchases.”

“Susan is an awesome adviser. She goes over what is required based on your needs. She has been very helpful to us securing a new loan and also restructuring our existing ones, getting the best deals. She is very easy to communicate with. She ensures our loan-related queries are answered and understood perfectly well by us. She guides you all the way of the process. Her email replies are quick too! Susan is best at what she does, going well beyond what we anticipated and expected.”

“Working with Susan was such a great experience! She was proactive and gets things done really fast (no mucking around). Communication with her was a breeze. Susan will always answer my question anytime with so much patience. She trusted by my family and always has the best intentions for us. In the future, we’ll definitely be approaching Susan again for support if needed and will recommend her to all our family and friends.”

“We are extremely grateful for Susan’s help throughout the entire mortgage process. Her outstanding work ethic; she was always available to answer our questions and guide us every step of the way - made all the difference. My family and I are truely thankfulj to have had her as our mortgage broker and would absolutely recommend her to anyone in need of excellent service.”

“Susan is amazing-she helped us a lot with our mortgage. Her expertise is invaluable, and her communication is exceptional. I’m greatful to have her as my mortgage broker and would highly recommend her.”

“Susan has been incredibly helpful throughout the entire process, keeping me informed every step of the way. She assisted me in securing a great loan amount, making it possible for me to purchase my first home.”

“Susan gave us comprehensive advice regarding our finances and mortgage. It’s highly valuable that she speaks Cantonese fluently to help my parents and goes above and beyond to act in our best interest. Definitely recommend her to anyone looking to get a mortgage to buy property.”

“I was so lucky to have had Susan Wu as my mortgage financial adviser as an extremely nervous and admittedly clueless first home buyer. Susan was unconditionally kind and reassuring at every step of the way, and always willing to share her expertise at all hours of the day. She was extremely accomodating to my schedule and spoke with me through any questions I had (which I had many) and her guidance was so valuable. I truly do not think I would have been able to get such a great home loan that fits my needs so well, and I would not have had such a smooth experience had I not gotten the help and guidance from Susan. I will be recommending Mortgage Lab and Susan Wu to any friends looking to get a home loan in the future. Thank you for everything Susan!”

“We are very happy to have Susan to refinance our existing mortgage and apply a new loan. We have tried other agents before, but Susan helped us to solve the problem. She showed great patients and understanding, really recommend Susan as finance advisor.”

“I recently had the pleasure of working with Susan Wu, and I couldn't be more impressed. Her professionalism and expertise in securing my home loan were remarkable. Susan guided me through the entire process, ensuring I understood each step. Thanks to her dedication and diligence, I now have a home loan that perfectly fits my needs. I highly recommend Susan for anyone seeking a knowledgeable and reliable finance broker.”

“She was really good, excellent support good knowledge of what she is doing. Very quickly to respond”

“considerate professionally, highly recommend”

“Susan was awesome. Very helpful and answering along the way. Joyful to work with. Highly recommend her. All the best.”

“Susan she did a great job, thanks for her helping lots. Excellent I’m very happy with her.”

“Yeah. It’s good. Done good job”

“I had a fantastic experience working with my mortgage broker Susan Wu. Her expertise and dedication made the mortgage process smooth and stress-free. She went above and beyond to find the best rates and options for my unique situation. I truly appreciate her professionalism and excellent communication throughout the entire process. I highly recommend Susan to anyone in need of mortgage services.”

“Susan was excellent to work with throughout the entire process. She helped us refinance our mortgage and get a better rate than we could have on our own. Her knowledge, contacts and dedication were outstanding and she constantly reassured us during what can be quite a complicated process for those who haven't been through it before. We thoroughly endorse Susan and recommend to anyone with a mortgage that they have a chat with her!”